Shipping policy

Shipping Policy

Last updated: July 19, 2026

Thank you for shopping with Quiipe. This Shipping Policy explains our order processing, delivery estimates, tracking, and procedures for delayed or missing shipments.

Shipping Destinations

Quiipe currently ships to eligible addresses within the United States.

Availability may vary depending on the product, supplier, destination, carrier restrictions, and applicable laws. We reserve the right to cancel and refund orders that cannot be shipped to the selected destination.

Order Processing

Orders are generally processed within 1 to 5 business days after payment is successfully confirmed.

Business days are Monday through Friday, excluding federal holidays and other applicable holidays.

Processing time is separate from shipping transit time.

Orders may require additional processing time because of:

  • High order volume.

  • Product availability.

  • Payment verification.

  • Address verification.

  • Supplier or fulfillment delays.

  • Holidays.

  • Severe weather.

  • Carrier disruptions.

  • Customs or regulatory inspections.

Estimated Delivery Time

Estimated delivery to the United States is generally:

7 to 20 business days after shipment.

The estimated total time from order placement to delivery is normally:

8 to 25 business days.

These are estimates and not guaranteed delivery dates unless a specific guaranteed service is expressly stated at checkout.

Product pages may display different processing or delivery estimates. When a product-specific estimate differs from this general policy, the estimate shown on the product page or at checkout will apply.

Shipping Charges

Shipping costs, when applicable, are calculated and displayed at checkout before payment is completed.

Promotional free shipping may be subject to minimum purchase requirements, eligible destinations, product restrictions, or limited promotional periods.

Multiple Packages

Products in the same order may be fulfilled from different locations or suppliers.

As a result:

  • Items may arrive separately.

  • Each package may have a different tracking number.

  • Packages may arrive on different dates.

  • Receiving one package does not necessarily mean the entire order has been delivered.

You will not be charged additional shipping solely because an order is divided into multiple packages unless the charge was disclosed before checkout.

Order Tracking

When tracking information becomes available, it will generally be sent to the email address provided during checkout.

Tracking information may require several business days to display movement after a shipping label is created.

Customers are responsible for providing a valid email address and monitoring tracking updates.

Delivery Delays

Shipping estimates may be affected by circumstances outside Quiipe’s direct control, including:

  • Carrier delays.

  • Weather conditions.

  • Natural disasters.

  • Customs inspections.

  • Transportation interruptions.

  • Labor disputes.

  • Government restrictions.

  • Public emergencies.

  • Incorrect or incomplete addresses.

  • High seasonal demand.

If we determine that an order cannot be shipped within the promised time, we will contact the customer and provide the option to:

  1. Accept a revised estimated shipping date; or

  2. Cancel the affected unshipped item for a full refund.

Address Accuracy

Customers must provide a complete and accurate shipping address at checkout.

This includes:

  • Full recipient name.

  • Street address.

  • Apartment, unit, or suite number.

  • City.

  • State.

  • ZIP Code.

  • Valid telephone number, when requested.

Address correction requests must be submitted to quiipestore@gmail.com within 12 hours after ordering.

We cannot guarantee address changes after fulfillment has started.

Quiipe is not responsible for delivery failures caused by an incorrect, incomplete, outdated, or undeliverable address supplied by the customer.

If a package is returned to the sender, the customer may be responsible for additional shipping costs before the order can be resent. Alternatively, eligible refunds may be reduced by non-refundable shipping and return costs, to the extent permitted by law.

Lost Packages

If tracking has not updated for an unreasonable period or the package has not arrived by the end of the estimated delivery window, contact us at quiipestore@gmail.com.

Please provide:

  • Your name.

  • Order number.

  • Tracking number.

  • Confirmation of the shipping address.

We may open an investigation with the carrier or fulfillment provider. Carrier investigations can require additional processing time.

A replacement or refund will be considered after the investigation and according to the facts of the shipment.

Packages Marked as Delivered

If tracking shows that a package was delivered but you cannot locate it:

  1. Check around the delivery location.

  2. Ask household members, neighbors, building management, or reception staff.

  3. Review any delivery photograph or carrier notice.

  4. Wait until the end of the delivery day, as carriers sometimes update tracking before final delivery.

  5. Contact the shipping carrier.

  6. Contact Quiipe within 7 days of the recorded delivery date.

We will assist with available carrier information, but a replacement or refund is not guaranteed when the carrier confirms successful delivery to the address provided by the customer.

This does not limit rights available under applicable law.

Stolen Packages

Quiipe is not responsible for theft occurring after a carrier confirms delivery to the correct address.

Customers should select a secure delivery address and monitor tracking updates. We will provide reasonable assistance with carrier documentation when available.

Customs, Duties, and Import Charges

Some products may be shipped from a location outside the United States.

Unless expressly stated otherwise at checkout, the customer is responsible for customs duties, taxes, brokerage charges, import fees, or other governmental charges imposed by the destination country.

Quiipe does not control these charges and cannot guarantee whether they will apply.

Refusing a package because of customs or import charges may result in shipping, return, or handling costs being deducted from any eligible refund, to the extent permitted by law.

Restricted Locations

We may be unable to deliver to certain:

  • P.O. boxes.

  • Military addresses.

  • U.S. territories.

  • Remote locations.

  • Freight-forwarding companies.

  • Restricted or sanctioned destinations.

Availability will depend on the product and carrier.

Contact

For questions concerning processing, tracking, shipping, or delivery, contact:

Quiipe
Email: quiipestore@gmail.com